Privacy Policy Effective 2026
This Privacy Policy describes how Go Beyond Therapy (“Go Beyond Therapy,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit our website https://gobeyondtherapy.org (the “Site”), use our services, make a purchase, or otherwise engage with us (collectively, the “Services”).
By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
1. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do, we will revise the “Effective Date” and post the updated policy to the Site. We encourage you to review this page periodically.
2. Personal Information We Collect
We collect personal information in the following ways:
a. Information You Provide Directly
Contact Information – name, email address, mailing address, phone number.
Account Credentials – username, password, security questions.
Order & Transaction Details – billing/shipping information, purchase history, payment confirmation.
Customer Support – contents of your communications with us.
Shopping Behavior – items viewed, added to cart, or saved to wishlist.
Providing this information is voluntary, but necessary to access certain Services.
b. Information Automatically Collected
We collect certain information automatically through cookies and similar tracking technologies, such as:
IP address, browser type, device information
Usage behavior (pages visited, time spent, clicks, etc.)
Referring URLs and location data
For details on cookies used in connection with Shopify, please visit Shopify’s Cookie Policy.
c. Information from Third Parties
We may receive personal information about you from:
Service providers such as Shopify and payment processors
Advertising and analytics providers
Social media integrations or other platforms you authorize
Any such data is handled in accordance with this Privacy Policy. However, we are not responsible for the accuracy or practices of third parties.
3. How We Use Your Personal Information
We use your information for the following purposes:
To Provide Services – process transactions, manage your account, fulfill orders, and offer customer support.
Marketing & Advertising – send promotional emails, show targeted ads, and personalize your experience.
Security & Fraud Prevention – detect and respond to security incidents or unauthorized activity.
Compliance & Legal Obligations – meet legal, regulatory, and contractual obligations.
You may opt out of marketing communications at any time by following the unsubscribe link in our emails.
4. Cookies and Tracking Technologies
Cookies help us improve functionality, understand usage, and personalize your experience. Most browsers accept cookies by default, but you may disable them in your browser settings. Please note that disabling cookies may impair functionality.
5. How We Share Your Information
We may disclose personal information:
To Service Providers – for IT support, payment processing, data analytics, order fulfillment, etc.
To Business Partners – including Shopify and advertising partners (if applicable).
With Your Consent – for example, to social media platforms you link or authorize.
For Legal Compliance – including law enforcement requests, court orders, and regulatory obligations.
In Business Transfers – if our business is involved in a merger, acquisition, asset sale, or bankruptcy.
We have disclosed the following categories of information in the last 12 months:
Category of Information, Categories of Recipients
Identifiers (name, contact info, account data) Service providers, payment processors, marketing partners
Commercial information (purchase history) Fulfillment partners, analytics providers
Internet activity (usage data) Analytics and advertising partners
We do not use or disclose sensitive personal information for the purpose of inferring characteristics or profiles about individuals.
If we engage in practices defined as “selling” or “sharing” personal information under applicable law (e.g., targeted advertising under CPRA), we will provide a mechanism for you to opt out as required by law.
6. User-Generated Content
If you submit product reviews or other content in public areas of the Services, such information becomes public. We cannot control how such content is used or redistributed by others. You are responsible for the content you share.
7. Third-Party Websites
Our Site may contain links to third-party websites or services not governed by this Privacy Policy. We are not responsible for their content, policies, or practices. Please review their privacy policies before providing personal information.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us at the address below and we will delete it promptly.
9. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. Please avoid transmitting sensitive information via unencrypted channels.
10. Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations.
11. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including:
The right to access or correct your data
The right to delete your personal information
The right to opt out of sale or sharing of personal information
The right to limit use of sensitive personal information (if applicable)
To exercise these rights, please contact us at the information below. We will not discriminate against you for exercising your privacy rights.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Go Beyond Therapy
Email: gobeyondtherapy.ca@gmail.com
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